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Abusive texts to Kāinga Ora manager end Christchurch tenancy after Tribunal ruling

Kaituhi: Linda Hu
WhakarāpopototangaA man renting a state house in Upper Riccarton, Christchurch, has had his tenancy formally terminated by the Tenancy Tribunal after sending a series of late-night threatening and abusive text messages to a Kāinga Ora staff member. The New Zealand government's public housing agency applied for a termination order on grounds of anti-social behaviour under tenancy law. The case is a reminder that verbal or written threats directed at housing staff can constitute a legally sufficient basis for a tribunal-ordered termination.

HouGarden New Zealand, 24 September — The tenant had been renting a unit on Main South Road in Upper Riccarton, a suburb in Christchurch's western suburbs, since 28 September 2021. That tenancy, which had run for nearly five years, was brought to an end not by a unilateral landlord decision but through a formal legal process: Kāinga Ora — New Zealand's government-owned public housing agency, which provides rental homes for low-income households — applied to the Tenancy Tribunal for a termination order on the grounds of anti-social behaviour.

The conduct at the centre of the case took place on 5 June, when the tenant sent a late-night text message to a senior housing support manager at Kāinga Ora. The message read: 'This is to inform you that I have contacted a friend who is an investigative reporter for a major daily and is very interested in doing a story about a Kāinga Ora tenant living in taxpayer-funded housing, growing marijuana.' The text continued: 'I am doing my best to have you named in the article, if not by name, then by job description.'

AGENT SHOWCASE LISTINGS

It is important to note that the allegations contained in the tenant's messages — including the claim about marijuana cultivation — were statements made by the tenant in those texts and have not been independently verified. They are recorded here as the content of the messages that formed the basis of the tribunal application, not as established facts.

The tenant did not stop at that message. He sent a series of further abusive texts, including the statement: 'I'm going to have your job b......' The repeated late-night nature of the messages and their threatening content were central to Kāinga Ora's case before the tribunal.

The Tenancy Tribunal considered the application and issued a termination order. The process is a formal judicial one: termination orders are not equivalent to a landlord evicting a tenant without cause, but are decisions made by the tribunal after assessing evidence that the legal threshold for anti-social behaviour under tenancy law has been met.

Anti-social behaviour is a defined ground for tenancy termination under New Zealand law. It covers conduct that causes, or is likely to cause, significant nuisance or harassment to neighbours, landlords, or their representatives — including threatening communications directed at staff.

The case carries a practical warning for all public housing tenants, including the many New Zealand Chinese residents who hold Kāinga Ora tenancies or are on waiting lists for state housing. Sending threatening or abusive messages to housing workers — even in writing, even late at night — can meet the legal definition of anti-social behaviour and provide sufficient grounds for a Tenancy Tribunal termination order.

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